About RingDispatch
We build the AI phone receptionist for small service businesses — plumbers, dental practices, salons, locksmiths, auto repair, law firms, cleaning services. Honest tech, no contract, your phone number stays yours.
What we do
RingDispatch answers your inbound business calls in 0.4 seconds with a natural AI voice in 32 languages, books appointments straight to your calendar, and texts confirmation to the caller before they hang up. Every call gets a transcript on your dashboard. Every booking comes with caller name, phone, service requested, and any photos they sent via MMS.
We exist because voicemail loses 60-80% of inbound callers, human answering services run $250-$1,725/month and answer slower than an AI does, and the AI receptionist software that already exists is either built for engineers (Vapi, Retell — you assemble it yourself) or charges Vapi-class prices for a half-baked product. We're neither.
What we believe
- Your phone number is yours. Every customer brings their own Twilio number under their own account. Cancel us tomorrow, keep your number forever.
- No contract, cancel anytime.If we don't earn the renewal, we don't deserve it. One-click cancel from your dashboard.
- Honest pricing.Three plans on the pricing page, no "contact sales", no hidden fees. Annual billing saves ~17%; monthly costs more but stays month-to-month.
- The AI tells callers it's an AI. California, Colorado, Utah, and others mandate AI disclosure on every call. We don't pretend; the AI introduces itself plainly. Customers prefer this once they see it work.
- HIPAA mode is more than a checkbox. Enabling it extends record retention to the HIPAA-mandated 6-year minimum, captures a timestamped acknowledgement for your audit trail, and instructs the AI to never confirm whether a specific person is your patient. The full BAA process still requires legal review on your end — we provide the operational mechanics, not the legal contract itself.
- The bill cannot explode.Per-call cost ceiling on every tier. A stuck loop or a bad actor can't mint a $200 surprise.
The tech stack we run on
Honest list of who actually powers what so you can audit our sub-processor chain:
- Anthropic Claude — the LLM that handles intake, routing, scope, and the conversation itself. Claude 4.5 family currently; we upgrade as new models ship.
- ElevenLabs Flash — voice synthesis. Natural accents in 32 languages, mid-call language switching, voice cloning.
- Twilio Voice + SMS — telephony. Your phone number, your account, your bill — we just route the calls through it.
- Stripe — payments. PCI-compliant, no card data ever touches our servers.
- Fly.io — hosting. iad-region machines, edge- cached static assets, SQLite + better-sqlite3 for the owner-facing dashboard data.
- Resend — transactional email (booking summaries, daily digests, payment-failure notices).
- Sentry — error monitoring. Anonymized client + server errors so we catch issues before customers report them.
Where we are
Public website at ringdispatch.com. Status + uptime at ringdispatch.com/status. Security policy at ringdispatch.com/security.
Customer support: hello@ringdispatch.com. Security reports: security@ringdispatch.com.