For adult day services + Social Adult Day Care + PACE + senior centers
AI Receptionist for Adult Day Services + PACE + Senior Centers
Social Adult Day Care (NYSOFA SADC, NY State-licensed Medical Model Day Services), PACE (Programs of All-inclusive Care for the Elderly), Title III OAA / Older Americans Act senior centers, congregate-meal programs, Korean / Chinese / Vietnamese / Filipino / Russian / Polish elder day-care centers. Distinct from /for/elder-care (R11 — in-home / home-health). Transportation pickup intake + congregate-meal headcount + group-activity-roster + on-site nurse coverage. Korean War + post-1965 Korean immigrant trauma + post-Soviet Jewish refugee + Vietnamese refugee elder trauma-informed.
“Annyeonghaseyo, Korean-American Senior Center — Mrs. Park's office. Are you calling about adult day-care, transportation, PACE enrollment, or to speak with a coordinator?”
Built for the calls adult day services + Social Adult Day Care + PACE + senior centers actually get
PACE + Title III OAA + NYSOFA SADC intake (distinct from in-home care)
PACE (Programs of All-inclusive Care for the Elderly, capitated Medicare+Medicaid, enrolled members only, IDT — Interdisciplinary Team — coverage, PACE-defined service area). Title III OAA / Older Americans Act funds congregate-meal programs + senior centers. NYSOFA Social Adult Day Care (SADC) NY-state-licensed model + Medical Model Day Services for higher-acuity. The AI captures: caller's relationship (adult-child / spouse / patient self), PACE enrollment status / waitlist / IDT-team-assignment-needed, transportation pickup-window (most SADC includes door-to-door), congregate-meal headcount + dietary restrictions, group-activity participation preferences, on-site nursing coverage + medication-management scope. Routes to your intake coordinator.
Korean / Chinese / Vietnamese / Filipino / Russian / Polish elder day-care + native-language voice routing
Korean-American (Flushing Queens, LA Koreatown, Annandale VA), Chinese-American (NYC Chinatown, SF, LA), Vietnamese-American (San Jose, OC, Houston, Boston, Falls Church), Filipino-American (Daly City, LA), Russian-American (Brighton Beach, Sacramento), Polish-American (Chicago, NJ) elder-day-care centers serve monolingual elderly clientele. Per-language voice routing: Korean (JiYoung / Taemin / Hyun Bin), Mandarin (Sage / Amy / LiuPing), Cantonese NOT supported (R12 disclosure), Vietnamese (Hien / Thanh / MC Anh Đức), Tagalog (Filipino voice), Russian (Mariia / Ivan / Victoria), Polish (Hanna / Adam / Daniel). Pick per-language voice in Settings.
Korean War + post-1965 Korean immigrant + Korean comfort-women trauma-informed (rule 11h R19 extension)
Korean elders in their 80s-90s carry direct memory of: Korean War (1950-53) with displaced-person trauma, post-1965 Hart-Celler Korean immigration acculturation, Korean WWII Imperial Japanese military slavery (comfort women — halmoni who survived). Safety.ts rule 11h R19 extension explicitly names Korean War + post-1965 + comfort-women survivors. Same posture for post-Soviet Jewish refugee diaspora (1989-1991), Vietnamese refugee + post-1975 boat-people, Cambodian post-Khmer-Rouge, Polish post-WWII + Solidarity-era refugees, Filipino post-WWII + Marcos-era refugees. Trauma-informed intake: never probes for war-trauma detail, allows long silences, captures with empathy.
Adult day services often provide caregiver-respite for family caregivers managing dementia at home. Captures: Medicaid HCBS waiver status (state-specific naming: NY CDPAP, FL LTC, TX STAR+PLUS, CA IHSS), respite-frequency preference, family-meeting interest for goals-of-care discussion, transportation coordination, medication-management at day-center vs. at-home. Routes to your intake coordinator + social worker.
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most adult day services + Social Adult Day Care + PACE + senior centers start on Professional for multi-staff routing.
FAQ for adult day services + Social Adult Day Care + PACE + senior centers
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PACE + Title III OAA + NYSOFA SADC — different from in-home care?
Yes. Adult Day Services (SADC, PACE, Title III OAA senior centers) are CMS-licensed center-based programs with transportation + congregate-meals + group-activities + on-site nursing — distinct from /for/elder-care (R11 in-home / home-health). The AI captures center-based intake (transportation pickup-window, congregate-meal headcount, activity roster, on-site nursing scope, PACE-enrollment status, IDT-team coordination).
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Korean War survivor + halmoni elders calling — trauma-informed intake?
Yes. Safety.ts rule 11h R19 extension explicitly names Korean War (1950-53) elder survivors + post-1965 Korean immigrant acculturation + comfort-women (WWII Imperial Japanese military slavery) survivors. Never probes for war-trauma detail; allows long silences; captures with empathy. Korean voice routing (JiYoung / Taemin / Hyun Bin) for monolingual Korean-speaking elders.
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Elder abuse disclosure — where does the AI route?
Safety.ts rule 16 mandated-reporter scope per state. Captures verbatim + flags emergency. Routes: state-specific APS hotline + national Eldercare Locator 1-800-677-1116 + Long-Term Care Ombudsman (state-specific) + NCAEA 1-855-500-3537. NY-specific: NYC HRA Adult Protective Services 212-630-1853, NYSOFA NY Connects 1-800-342-9871.
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PACE enrollment + IDT-team coordination — does the AI know what PACE is?
Yes. PACE (Programs of All-inclusive Care for the Elderly) — capitated Medicare+Medicaid, enrolled members only, IDT (Interdisciplinary Team) coverage, PACE-defined service area. The AI captures enrollment status + waitlist position + IDT-team-assignment-needed + service-area eligibility. Routes to your PACE intake coordinator.
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Multi-language voice routing for monolingual elderly?
Yes. Korean / Chinese / Vietnamese / Filipino-Tagalog / Russian / Polish all supported with native voices. Cantonese (R12 disclosure) NOT supported. Hmong (R15) NOT supported. Pick per-language voice in Settings. Slow-speech mode (rule 29a) for elderly callers automatic.
Set up your AI receptionist in 5 minutes
Pick your adult day services services, hours, and voice. Your AI is answering test calls inside 10 minutes.