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RingDispatch

For plumbers

AI Receptionist for Plumbers

Every burst pipe at 9pm, every clogged drain at sunrise, every leak that calls during a job — answered in 0.4 seconds, triaged for emergency vs. routine, dispatched to the right tech, booked straight into your calendar.

What your callers hear

Thanks for calling Riverside Plumbing, this is the AI assistant — how can I help? If this is a burst pipe or no water, press 1 right now; otherwise tell me what's going on and I'll get a tech out today.

Built for the calls plumbers actually get

Emergency calls you can't pick up cost $400+

A burst pipe caller hangs up after 3 rings and dials your competitor. RingDispatch picks up instantly, asks the right intake questions (burst vs. drip, water shutoff status, address), and pages you via SMS when it's a real emergency.

MMS photos go straight to the booking

Callers text a photo of the leak or the broken water heater. The image lands on the booking row your tech opens before the truck rolls. No more 'wait, what model is that?'

Bilingual callers don't hit voicemail

32 languages, mid-call auto-detect. A caller switches to Spanish, Mandarin, Vietnamese, Arabic, Tagalog, Hindi — and the AI follows in native accent. No robotic translation layer, no language transfer, no lost booking.

Quoting service-call fees up front, not at the door

List your $89 service-call fee or your hourly rate in the knowledge base. The AI quotes accurately to every caller — no surprised customers refusing to pay when the truck arrives.

How it works for plumbers

  • Dispatch by specialty and tier

    Carlos handles gas lines, Mike does drains, Diego speaks Spanish. List your team once; the AI books each call on the right tech's calendar with the right time slot and the right specialty.

  • After-hours emergency triage

    Choose between 'take a message', 'emergencies only' (the AI books emergencies, takes messages for routine), or 'always on'. Real emergencies wake you up; ankle-deep water gets the truck rolling at 11pm.

  • BYO Twilio number — no lock-in

    Port your existing business line OR provision a Twilio number under your own account. Your phone number stays yours forever. Cancel us tomorrow, keep the number.

From $129/mo. No contract. Cancel anytime.

Three plans (Starter / Professional / Enterprise), HIPAA add-on available, voice cloning available, BYO phone number. Most plumbers start on Professional for multi-staff routing.

See pricing →

FAQ for plumbers

Can the AI handle emergency vs. routine triage for plumbers?

Yes. The AI is trained to recognize emergency keywords ('burst pipe', 'no water', 'flooding', 'sewer backup', 'gas smell') and pages you via SMS instantly. Non-emergencies get booked in your normal schedule. You set the rules; the AI follows them.

Does it integrate with my dispatch software (ServiceTitan, Housecall Pro)?

Calendar-based integration is in the works (Q3). For now, every booking lands on your RingDispatch dashboard with the full transcript, caller phone, address, service requested, and any photos. Most plumbers export the daily booking list to their dispatch software in one click.

What if a caller wants a specific plumber on my team?

On the Professional plan and up, list your team and the AI routes by name ('book me with Carlos'), by alias ('the gas-line guy'), or by specialty ('who does sewer repipes?'). Calls land on the right tech's calendar with the right time slot.

Set up your AI receptionist in 5 minutes

Pick your plumbing services, hours, and voice. Your AI is answering test calls inside 10 minutes.

Get started →