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RingDispatch

For veterinary clinics

AI Receptionist for Veterinary Clinics

Wellness exams, vaccination boosters, emergency pet calls at 8pm, multi-doctor practices booking with their preferred vet — every call answered instantly, the right doctor scheduled, the urgent calls escalated to your on-call team.

What your callers hear

Thanks for calling Riverside Animal Hospital — is this an emergency, a regular appointment, or a refill question?

Built for the calls veterinary clinics actually get

Pet emergencies don't wait for office hours

'My dog is throwing up blood', 'my cat ate ribbon and won't stop crying', 'my puppy got into chocolate' — these calls come in at 8pm, midnight, Sunday morning. RingDispatch picks up instantly, asks the right triage questions, and pages your on-call vet via SMS for genuine emergencies.

Front desk swamped by appointment + question + records calls

Your CSR is helping a client check in. The phone rings — wellness exam booking. It rings again — Heartgard refill question. Again — records transfer for a new specialist. RingDispatch handles all three simultaneously, books what's bookable, takes messages on the rest.

Multi-doctor practices need by-vet routing

'I want to see Dr. Patel for Bailey's wellness exam' is a real request. On Professional+, list every vet by name and the AI books on the right doctor's calendar with the right time block.

Bilingual pet owners often choose a vet who speaks their language

32 languages with mid-call auto-detect. The AI handles bilingual pet owners — booking for Cocoa in Spanish, scheduling a senior cat's annual in Vietnamese, asking about boarding rates in Mandarin — all without a language transfer.

How it works for veterinary clinics

  • Emergency vs. routine triage

    Keywords like 'blood', 'not breathing', 'hit by car', 'collapsed', 'chocolate', 'antifreeze', 'pregnant cat in labor' trigger an SMS page to the on-call vet AND book the next emergency slot. Routine 'just need a refill' takes a message.

  • Records transfer / new-patient intake script

    New clients calling to transfer their pet's records get the structured intake: pet name, species, breed, age, previous vet contact info, reason for transfer. Lands on your dashboard for the records team.

  • Vaccination + wellness recall booking

    Owner calls about their puppy's next shot booster or their senior cat's annual. The AI books the right slot on the right vet's calendar with the right time block.

From $129/mo. No contract. Cancel anytime.

Three plans (Starter / Professional / Enterprise), HIPAA add-on available, voice cloning available, BYO phone number. Most veterinary clinics start on Professional for multi-staff routing.

See pricing →

FAQ for veterinary clinics

Can the AI triage pet emergencies vs. routine appointments?

Yes. Set emergency keywords (blood, not breathing, hit by car, collapsed, ingested toxins) and the AI books emergencies + pages your on-call vet via SMS. Routine bookings go on the normal calendar without alert.

Can it route to a specific vet on my team?

Yes — on Professional+. List each vet by name + specialty (small animal, exotic, surgery, dentistry). Owner says 'book me with Dr. Patel for Bailey's checkup' and the AI puts them on Dr. Patel's calendar at the right slot.

Does it handle records transfer + new-patient intake?

Yes. New clients get a structured intake script (pet name, species, breed, age, previous vet, transfer reason). Lands on the dashboard for your records team. Existing clients calling for appointments get fast-tracked.

Set up your AI receptionist in 5 minutes

Pick your veterinary services, hours, and voice. Your AI is answering test calls inside 10 minutes.

Get started →