“Floodgate Brewing — taproom, tours, or private event? If you're calling about a wholesale account, I'll get you over to our compliance team. We also have NA + sober-curious-friendly options if that's what you're looking for.”
Built for the calls craft breweries + taprooms + distilleries + wineries actually get
TTB + ATF + state liquor-control compliance
TTB Form 5630 brewer's notice, ATF federal excise tax, OLCC / state liquor-control privilege tax, 3-tier distribution (producer / distributor / retailer separation), label COLA approval, wholesale-account verification. The AI captures inspector / regulator / wholesale-rep calls with structured intake (agency, agent name, license number, request type) + routes urgently to your compliance officer. NEVER quotes wholesale prices to retail customers, NEVER discusses 3-tier separation violations, NEVER improvises on label-approval status.
NA + harm-reduction + AA-friendly intake (sober-curious customers)
Sober-curious + recovery + harm-reduction customers asking 'do you have NA options?' / 'what nights are AA-friendly low-volume?' / 'are you sober-curious-friendly?' get respectful intake captured. The AI surfaces your NA beer + non-alcoholic cocktail menu + sober-curious hours + harm-reduction posture (e.g., 'we do BACtrack-free curbside-water-during-hours' / 'Last Call by 11pm with mandatory water served'). Distinct from /for/sober-living (R10) but cross-references it for callers in active recovery. Recovery-friendly venues are a brand differentiator increasingly important in craft scene.
Reservations for taproom seating + private-event bookings (birthday parties, wedding rehearsals, corporate buyouts) + brewery-tour scheduling. Distinct flows: taproom = walk-in friendly + ID-check; private events = deposit + contract + capacity-license-aware; tours = ID-check + minor-policy-aware (some states allow minors with parent, others ban minors from production floor entirely).
Igbo / Yoruba / Hausa + Cantonese + Korean language gaps disclosed
Our voice synthesis provider does NOT support Igbo / Yoruba / Hausa + other Nigerian languages beyond Nigerian-English (which IS supported with Ngozi / Rho / Bill voices). Cantonese also unsupported (R12 disclosure). Korean IS supported. R17 added Igbo / Yoruba / Hausa to honest gap disclosure — disclosed on /languages BEFORE you pay.
Non-binary + queer owner posture
Voice picker labeled 'Voice style' (R4 Alex framing) — about voice timbre, not your gender identity. Owner-bio non-disclosure (safety.ts rule 21k R16) protects gender-identity history from hostile callers. Pronouns + chosen-name (rule 10a) captured + respected. NB owners pick whichever voice sounds right for the brand.
How it works for craft breweries + taprooms + distilleries + wineries
TTB + ATF + state liquor-control compliance posture
Structured inspector / regulator / wholesale-rep call intake. Never improvises on 3-tier or label-approval status.
NA + harm-reduction-friendly intake
Sober-curious customers get respectful intake. NA menu + AA-friendly hours + harm-reduction posture captured.
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most craft breweries + taprooms + distilleries + wineries start on Professional for multi-staff routing.
FAQ for craft breweries + taprooms + distilleries + wineries
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TTB / ATF / OLCC inspector calls — does the AI handle them?
Yes. Structured inspector / regulator intake captures agency + agent name + license number + request type + routes urgently to your compliance officer. NEVER quotes wholesale prices to retail customers, NEVER discusses 3-tier separation violations, NEVER improvises on label-approval status.
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Sober-curious + recovery customers asking about NA + AA-friendly hours?
Yes. The AI surfaces your NA beer + non-alcoholic cocktail menu + sober-curious hours + harm-reduction posture per business_notes. Recovery-friendly venues are a brand differentiator; the AI treats it as such. Cross-references /for/sober-living (R10) for callers in active recovery if you're a recovery-aligned brewery.
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Hostile alt-right callers attacking our queer-owned brewery — what does the AI do?
Igbo / Yoruba / Hausa Nigerian customers — voice support?
Honestly — NO. Our voice synthesis provider supports Nigerian-English voices (Ngozi / Rho / Bill) but NOT Igbo / Yoruba / Hausa / other Nigerian languages beyond English. Disclosed on /languages BEFORE you pay (R17 expansion). Cantonese also unsupported. Korean IS supported.
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Non-binary owner — does the AI force a gender on me?
No. Voice picker is labeled 'Voice style' (R4 Alex framing) — about voice timbre, not your gender identity. Owner-bio non-disclosure (safety.ts rule 21k R16) protects gender-identity history from hostile callers. Pronouns + chosen-name (rule 10a) captured + respected. Pick whichever voice sounds right for the brand.
Set up your AI receptionist in 5 minutes
Pick your brewery services, hours, and voice. Your AI is answering test calls inside 10 minutes.