“Thanks for calling Cherokee-Whitebear Cultivation — license-verified buyers, please give your OMMA + license number. Inspectors, please confirm your agency + badge. What can I help with?”
Built for the calls cannabis cultivators + processors + B2B wholesale actually get
B2B wholesale + cultivator + processor intake
Distinct from consumer-retail dispensary calls. Wholesale dispensary reorders capture: PO number, METRC manifest reference (NOT shared verbally — security), strain + quantity + COA request, pickup window, bulk pricing tier, NET terms. Cultivator + processor intake captures: license number, OMMA / state authority, tier classification, grow facility address, processor manifest. The AI knows the difference between Danny's 5,000-sqft commercial grow + Danny's dispensary across town.
Cherokee Nation + Choctaw Nation + Yakama Nation + Pueblo + half-dozen other tribes have their own cannabis regulatory frameworks that DON'T map to state OMMA / DCC / MED. The AI captures the caller's regulatory jurisdiction (state license / tribal license / dual-permit) so your compliance officer routes correctly. Indigenous-owned + tribal-owned cannabis operations: AIRFA + tribal-sovereignty framing on /privacy now extends here. Veteran-owned + minority-owned signaling welcomed.
DEA / ATF / FDA / OMMA inspector-call posture
'Agent Smith from DEA' calls Tuesday morning — the AI: (1) captures verbatim, (2) refuses to disclose METRC tag numbers / RFID / manifest IDs / grow facility specifics, (3) routes urgently to your compliance officer (your partner who handles OMMA + ABLE), (4) never volunteers operational data. Built into safety.ts rule 21f-equivalent for cannabis recordkeeping; cannabis is federally Schedule I so the posture is conservative.
METRC + state seed-to-sale tracking — no verbal disclosure
METRC tag numbers + RFID + manifest IDs are state-mandated tracking IDs. The AI NEVER discloses these verbally to random callers — captures the caller's inquiry and routes to your compliance team. Same posture for COA (Certificate of Analysis) lab results — captured but not improvised.
Cannabis industry equity programs (CA, NY, IL, MA, OK, NM) preference veteran-owned + minority-owned + Indigenous-owned operations. Your AI is configured to reflect this: greeting can mention 'veteran-owned + tribal-owned' framing in business_notes; equity-program inspector calls (not just OMMA) handled with the right context.
Stripe deplatforming risk — disclosed on /pricing AND /for/dispensaries
Cannabis is the highest-risk deplatforming vertical in SaaS. Stripe + every major card processor will refuse cannabis MRBs. RingDispatch /pricing now discloses (R14) the deplatforming risk before checkout, not just on the marketing funnel. Your RingDispatch AI keeps working through any paid period regardless. We're exploring alternative processors (Square, ACH, cannabis-friendly credit unions Pioneer FCU + GreenCheck).
How it works for cannabis cultivators + processors + B2B wholesale
B2B wholesale intake (NET terms, PO, manifest)
Distinct from consumer-retail intake. Captures buyer license number, PO, METRC manifest reference, strain + quantity + COA request, pickup window, bulk pricing, NET terms.
Federal-illegality honesty
Cannabis remains federally Schedule I. RingDispatch + our payment processor + our telephony partner are all subject to federal seizure laws. We disclose this honestly — your data could be subject to federal subpoena. /privacy documents the posture.
Veteran-cannabis-medical context
Many cultivators + dispensaries serve veteran customers seeking PTSD relief (VA won't write a cannabis script). The AI is configured to acknowledge this context with respect — never offers medical advice (FDA + state regulators strict), but doesn't recite cold corporate scripts to a 100% disabled vet who can't get a VA referral.
Tribal-jurisdiction routing
Captures tribal-license / dual-permit / state-license status so your compliance officer routes correctly. AIRFA + tribal-sovereignty framing on /privacy extends to cannabis (newly added R14).
Your dashboard
Here's what you wake up to.
Latest call · 9 min ago
$389
Maria Hernandez · Emergency leak repair
Tomorrow · 9:00 AM· 412 Oak St· with Carlos
“You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.”
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most cannabis cultivators + processors + B2B wholesale start on Professional for multi-staff routing.
FAQ for cannabis cultivators + processors + B2B wholesale
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How does the AI handle a DEA / ATF / FDA inspector call?
Captures verbatim, refuses to disclose METRC tag numbers / RFID / manifest IDs / grow facility specifics, routes urgently to your compliance officer (your partner who handles OMMA + ABLE). Never volunteers operational data. Cannabis is federally Schedule I; the posture is conservative.
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B2B wholesale reorder from another dispensary — distinct intake from retail?
Yes. Captures buyer license number, PO, METRC manifest reference, strain + quantity + COA request, pickup window, bulk pricing tier, NET terms. The AI knows the difference between Danny's 5,000-sqft commercial grow + Danny's dispensary across town.
Captured + routed. The AI distinguishes tribal-license / dual-permit / state-license callers so your compliance officer handles correctly. AIRFA + tribal-sovereignty framing on /privacy extends to cannabis (R14 expansion).
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Stripe deplatforming risk for cannabis — honestly?
Yes, honestly disclosed. Stripe + every major card processor will refuse cannabis MRBs. /pricing now discloses this risk BEFORE checkout, not just on /for/dispensaries marketing. Your RingDispatch AI keeps working through any paid period regardless. We're exploring Square + ACH + cannabis-friendly credit unions (Pioneer FCU, GreenCheck).
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Veteran-owned + Indigenous-owned cannabis — does the AI signal welcome?
Yes — equity-program preference exists in CA, NY, IL, MA, OK, NM cannabis frameworks. Your AI is configured to reflect this in greeting + intake. Veteran-cannabis-medical context (PTSD relief for vets the VA won't write) handled with respect, never with cold corporate-script medical advice.
Set up your AI receptionist in 5 minutes
Pick your cannabis cultivator services, hours, and voice. Your AI is answering test calls inside 10 minutes.