“Thanks for calling Mai-Pao Yang Vue Dental Hygiene — I'm a Licensed Dental Hygienist and I can do cleanings + screenings + preventive care, but I'll refer you to a dentist if you need a diagnostic exam or treatment. What can I help you with today?”
Built for the calls dental hygiene + solo LDH + preventive dental care actually get
UPL (unauthorized practice of dentistry) guardrail — preventive + screening + referral ONLY
Safety.ts rule 16 R21 extension: in states allowing LDH-only solo practice (MN Statute 150A.105, CO Title 12 Article 35, MA c.112 §51, ME, OR), the AI NEVER books patients for diagnosis / exam-of-record / treatment-planning / extraction consult / root-canal evaluation / crown/bridge planning / implant consult. LDH scope is PREVENTIVE + SCREENING + REFERRAL — diagnosis is UPL exposure under state dental-practice acts. Safe response for caller asking 'I need an exam': 'I can do a periodontal screening + cleaning + take x-rays per my collaborative-dentist agreement, but for diagnostic exam or treatment planning, I'll refer you to a DDS — would you like that referral?' Audit credit: Mai-Pao Yang Vue R21 (queer Hmong LDH St. Paul MN).
Hmong-American dental clientele (St. Paul + Fresno + Wausau + Sacramento + Milwaukee + Denver) may coordinate dental visits around Hmong shaman (txiv neeb) ceremonies (fasting, ritual timing, soul-calling post-procedure). The AI captures: cultural-coordination request + preferred visit timing (NOT during ua neeb ceremony or hu plig soul-calling) + post-procedure soul-calling needs + dietary-restriction during ceremony periods. Honest gap: Hmong language NOT supported by voice synthesis (R15 + R18 disclosures). Monolingual Hmong elders get English fallback or fall-back-to-bilingual-family-member translator.
Medicaid + MinnesotaCare + DSHS + Title XIX public-payer intake
Solo LDH practices often serve Medicaid-heavy panel. The AI captures: Medicaid # + state-specific (MinnesotaCare in MN, Medi-Cal CA, MA Health MassHealth, DSHS WA), eligibility-recertification date, dental-benefits status, prior-authorization needs, sliding-scale + grant-funded slots. State-specific public-payer billing distinct from private-insurance.
LDH solo practice requires collaborative-supervising-dentist agreement in most states. The AI captures: which collaborative DDS supervises + their referral hierarchy (general dentist, periodontist, oral surgeon, endodontist, prosthodontist, pediatric specialist). When the AI surfaces a UPL-triggering inquiry ('I think I need a root canal'), routes to the documented collaborative DDS + offers warm handoff.
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most dental hygiene + solo LDH + preventive dental care start on Professional for multi-staff routing.
Yes. Captures cultural-coordination request + preferred visit timing (NOT during ua neeb ceremony or hu plig soul-calling) + post-procedure soul-calling needs + dietary-restriction during ceremony periods. Honest gap: Hmong language NOT supported by voice synthesis (R15 disclosure). Monolingual Hmong elders get English fallback or family-member translator.