For ESL schools + adult-education programs
Adult ESL schools, WIOA Title II programs, immigrant-serving community education. Trauma-informed intake (border-crossing, family separation, DV escape), ITIN-accepting enrollment, sliding-scale + payment-plan capture, evening-hours-primary scheduling (working students attend after their day shifts).
What your callers hear
“Gracias por llamar — thanks for calling. ¿Está llamando por las clases de inglés? Are you calling about English classes for yourself or a family member?”
Many adult-ESL students are recent immigrants navigating border-crossing trauma, family separation, DV escape, asylum-seeking, or community violence. The AI is instructed (per safety.ts rule 15) to recognize DV disclosures + offer National DV Hotline (1-800-799-7233) + RAICES + KIND + USCRI as referral options when context warrants. Doesn't interrogate; captures with dignity.
Working students attend ESL classes 6-9pm after their day shifts. "After-hours" doesn't apply — your prime time IS evening. Configure your hours config with evening as primary; the AI handles 7-9pm calls as normal-business, not emergency-only.
ESL students often have ITINs, not SSNs. Many lack any tax ID. The AI captures enrollment info without making the caller feel screened-by-status: name, contact phone, language, basic English level, schedule preferences, payment plan needs. Doesn't ask for SSN. Doesn't ask immigration status.
Most ESL students pay in installments. Sliding-scale tuition is the norm. The AI surfaces these proactively: "we offer monthly installments, sliding scale based on household, plus some scholarship slots — tell me what works for your family." Not a stigmatized last-resort checkbox.
Older ESL students often have their adult children or grandchildren help with phone calls. The AI accepts the third-party caller as the named caller (with the elder student's consent) + captures both parties' contact info. Reverses the default "only the named caller can confirm" rule for educational enrollment intake.
For McAllen / Rio Grande Valley / South Texas / California Central Valley schools serving primarily Mexican-immigrant students, pick Eduardo (Mexican male) or Valeria (Argentinian female) as per-language Spanish voice. Honest gap: Salvadoran / Honduran / Guatemalan voseo voices not yet available; the Mexican voice is the closest fit for most.
Adult-ed programs receiving federal pass-through funding (WIOA Title II is huge in TX RGV) have Title VI language-access obligations. The AI's multilingual intake helps you document Title VI compliance — every call's language captured + the AI quoted to the caller in their preferred language.
“You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.”
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most ESL schools + adult-education programs start on Professional for multi-staff routing.
See pricing →No — categorically not. The AI's enrollment intake captures name + contact phone + language + English level + schedule preferences + payment plan needs. Doesn't ask SSN. Doesn't ask immigration status. Adult-ed programs (especially WIOA Title II) are immigration-status-neutral by federal regulation; the AI honors this.
Yes. Per safety.ts rule 15 (DV) + rule 13 (third-party crisis), the AI recognizes disclosures + offers appropriate referrals: National DV Hotline 1-800-799-7233, RAICES (immigration legal services for survivors), KIND (Kids in Need of Defense), USCRI (refugee + immigrant services). Doesn't interrogate; captures verbatim quote for clinician / caseworker review.
Mexican Spanish (Eduardo) is the closest available voice. Argentinian Spanish (Valeria) has voseo BUT is porteño dialect that Central American callers will clock as foreign. Honest gap: no Salvadoran / Honduran / Guatemalan native voices yet. We're sourcing.
80 calls/wk = ~320/mo. Starter ($107) caps ~63/mo, Professional ($274) caps ~175/mo, Enterprise ($582) caps ~500/mo. Professional is the right tier; you'll likely hit some overage during enrollment surges (back-to-school + January cohorts). Email hello@ringdispatch.com with your projected peak-month volume — we'll quote a custom Volume tier if it makes sense.
Pick your ESL school services, hours, and voice. Your AI is answering test calls inside 10 minutes.
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