For Etsy sellers + custom-product makers
Custom engraving, embroidery, woodwork, jewelry, laser cutting — every quote call captures product type, quantity, customization details, deadline, and ship-vs-pickup. Photos of the logo or design land on the booking row automatically.
What your callers hear
“Pinetree Engraving — what are you looking to have made? Tell me what + how many + when you need it and I'll get you a starting quote.”
Caller wants 50 rocks-glass sets engraved with a wedding date by August 14, shipped to PA. RingDispatch captures product + quantity + customization + deadline + ship-vs-pickup as structured fields, not freeform notes. You get the recap, not the re-listen.
Caller texts a photo of the logo they want engraved. It auto-attaches to the booking row via phone-number + 10-minute window matching. Your customer doesn't have to email you the file; you don't have to ask twice.
Caller calls about Etsy order #1234567. Direct Etsy / Shopify order-lookup integration is on the roadmap. Today the AI captures the order number + the question + texts the shop dashboard URL to the caller as a fallback while you investigate.
Q4 is 50% of your year. The AI handles 10 simultaneous calls without sweating the rush. You don't lose a single quote inquiry to a busy signal.
Product type, quantity, customization specifics, target deadline, ship vs pickup, budget range — captured as structured fields. The booking row exports cleanly to your spreadsheet, Notion, or order-tracking system.
Reply to a custom-quote inquiry from your phone at a stoplight: dashboard inbox surfaces the booking, lets you call back with a tap, and (optionally) sends a quote-template SMS from a saved snippet.
Younger, friendlier voices + accent options (US Southern, Canadian, British, Australian) match makers' personal brands better than corporate default. Or clone your own voice for $29 one-time.
“You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.”
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most Etsy sellers + custom-product makers start on Professional for multi-staff routing.
See pricing →Quote — if you've listed your pricing structure (engraving $X/unit, embroidery $Y/unit, setup fees, rush surcharges, ship-vs-pickup). For anything outside the listed structure, the AI takes a structured message with all the inputs (product, quantity, customization, deadline) so you can quote on the callback without playing back the audio.
Yes — already built. Caller texts a photo to your business number, it auto-attaches to the booking row matched by phone-number + 10-minute window. The photo shows up on your dashboard as an attachment with a thumbnail. You walk into your shop knowing what they want before they call back.
Native two-way order-lookup is on the roadmap — not shipped today. Current workaround: the AI captures Etsy / Shopify order numbers and asks the caller what they need, then takes a message. We do not currently look up your order; you do. Tell us if this is the dealbreaker — we prioritize the loudest demand.
Depends on your call volume and average order value. ~30-50 calls/month at $80k revenue with $300+ average custom-order tickets — math is fine. ~5 calls/month at $15k revenue — keep voicemail; we are not for you yet. Honest tier: if you'd buy at $49/mo for ~20 calls (no emergency routing, no team routing, no HIPAA), email us — we're considering a side-hustle tier.
Pick your Etsy seller services, hours, and voice. Your AI is answering test calls inside 10 minutes.
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