“Hernandez-Lopez FLC — gracias por llamar. ¿Es un grower llamando para una cuadrilla, un trabajador llamando enfermo, o un inspector? Si hay una emergencia de calor, COLGUE Y MARQUE 911 ahora mismo.”
Built for the calls farm-labor contractors + agricultural-labor + crew leaders actually get
Worker reports heat-illness symptoms (dizziness / nausea / hot dry skin = heat stroke = 30-min fatal window): the AI (safety.ts rule 11o R17) routes 911 + worker-side guidance ('get into shade RIGHT NOW, cool water on head + neck + armpits') + Cal/OSHA hotline 1-844-LAB-OSHA + federal OSHA 1-800-321-OSHA + pages FLC + grower immediately. Captures site location + worker name + symptoms + crew supervisor. CA Title 8 §3395 + SB 1383 + Oregon OAR 437-002-0156 + Washington WAC 296-62-095 awareness. NEVER discusses production targets / piece-rate / AEWR on a heat-illness call — regulators specifically prosecute coercion-on-heat-calls.
Wage-theft + labor-hotline routing for workers
Workers calling about unpaid wages, off-the-clock work, paycheck shorted, tips stolen, overtime not paid, retaliation for safety complaints: the AI (safety.ts rule 11p R17) captures verbatim + routes to verified-channel hotlines: federal DOL Wage + Hour 1-866-487-9243 (200+ languages), CA LETF 1-866-805-4673, state-specific equivalents (NY DOL, IL DOL, TX TWC, FL DEO). NEVER discourages filing. The FLC sees what was said + can defend formally + the worker keeps full freedom-of-action. Undocumented workers fearing retaliation: rule 11e ICE-crisis protection extends.
H-2A visa compliance + worker-housing inspection
DOL Wage + Hour / 29 CFR 501 / 20 CFR 655.122 / MSPA 29 USC 1801 inspector calls routed to dedicated FLC-compliance booking flow. Captures: inspector name + agency + window + housing site + AEWR (Adverse Effect Wage Rate) records request. The AI NEVER quotes AEWR / piece-rate / production-target to random callers; only owner-documented + recorded values from business_notes. Federal felony exposure under MSPA for misstatements.
Crew dispatch (grower booking + worker call-out)
Growers calling 'I need a crew of 25 for Saturday harvest at 5am — strawberries near Castroville': AI captures crew size + crop + start-time + duration + per-person rate + transportation. Workers calling sick / accident / no-transport: AI captures with trauma-informed posture (rule 11h R13) + pages crew leader. Distinct workflows for grower-side and worker-side calls.
Mixteco / Zapoteco / K'iche' / Mam — voice gap is a STATUTORY compliance issue, not just fidelity
CA SB 1383 + Lab §6720 require heat-illness communication in the worker's primary language. For Mixteco / Zapoteco / Otomí / Nahuatl Indigenous Mexican + K'iche' / Q'anjob'al / Mam / Kaqchikel Mayan worker populations, our voice synthesis provider does NOT support these languages — the worker has a statutory right to a translator + this gap is a CA-statute-level compliance problem the FLC must solve via human interpreter + paper translation, NOT via the AI. Disclosed on /languages BEFORE you pay. If your crew is heavily Indigenous Mexican or Mayan, email hello@ringdispatch.com before signing up — we'll tell you honestly.
Federal PWFA 2022 + CA SB 1383 + state-equivalent laws require pregnancy accommodations (shade, more water, lighter-duty assignment, additional breaks). The AI captures pregnancy-accommodation requests + routes to FLC for documentation. NEVER discourages the request; NEVER quotes 'production targets' to a pregnant worker (EEOC + Cal-DFEH retaliation exposure).
How it works for farm-labor contractors + agricultural-labor + crew leaders
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most farm-labor contractors + agricultural-labor + crew leaders start on Professional for multi-staff routing.
FAQ for farm-labor contractors + agricultural-labor + crew leaders
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Worker calls reporting heat stroke at the field — what does the AI do?
Safety.ts rule 11o R17: routes 911 + worker-side first-aid guidance ('get into shade NOW, cool water on head + neck + armpits') + Cal/OSHA 1-844-LAB-OSHA + pages FLC + grower IMMEDIATELY regardless of after-hours rules. Never quotes production-target / piece-rate on a heat-illness call (regulator-prosecuted coercion pattern).
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Worker calls reporting unpaid wages — does the AI take sides?
No. The AI captures verbatim + routes to verified hotlines (federal DOL WHD 1-866-487-9243, CA LETF 1-866-805-4673, state-specific). NEVER discourages filing. NEVER promises the employer will make it right. The FLC sees the verbatim + can defend formally; the worker keeps full freedom-of-action.
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H-2A visa compliance inspector calls — separate flow?
Yes. Inspector calls (DOL WHD / 29 CFR 501 / 20 CFR 655.122 / MSPA) routed to dedicated FLC-compliance booking flow. The AI never quotes AEWR / piece-rate / production targets to random callers; only owner-documented + recorded values from business_notes.
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Mixteco / Zapoteco / K'iche' / Mam worker languages — supported?
Honestly — NO. Our voice synthesis provider does not support Indigenous Mexican (Mixteco / Zapoteco / Otomí / Nahuatl) or Mayan (K'iche' / Q'anjob'al / Mam / Kaqchikel) languages. Workers in those languages get English / Spanish fallback. CA SB 1383 + Lab §6720 require heat-illness + safety communication in workers' primary language — this is a statutory compliance gap the FLC must solve via human interpreter, NOT via the AI. Disclosed on /languages BEFORE you pay.
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Pregnant worker requesting accommodation — does the AI handle it?
Yes. Federal PWFA 2022 + CA SB 1383 + state-equivalent. Captures pregnancy-accommodation request + routes to FLC for documentation. NEVER discourages the request; NEVER quotes production targets to a pregnant worker (EEOC + Cal-DFEH retaliation exposure).
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