For HOA + condo association management
Florida Chapter 718 (condo) + 720 (HOA) management, multi-state property management, condo board secretaries: estoppel-certificate deadline tracking, owner-records-on-demand handling, board-meeting confidentiality guardrails, statutory-notice awareness for FL associations.
What your callers hear
“Thank you for calling the association management office. Are you a unit owner with a question, calling about an estoppel or records request, or something else?”
Florida law requires associations to issue an estoppel within 10 business days of a written request, for a statutory fee of $250 (or $400 if the unit is delinquent). Miss the deadline and you face personal liability + an estoppel issued at $0 by operation of law. The AI captures every estoppel request with a date-stamp + auto-routes to urgency=urgent so the 10-day clock never gets missed.
Florida condo law requires board meetings be open with statutory notice. The AI is forbidden from discussing board-meeting deliberations, executive-session topics (personnel, delinquencies, attorney-client), or pre-meeting board strategy with unit-owner callers. Those calls route to a callback from the board secretary so privileged information stays privileged.
Under §718.111(12), unit owners can inspect official records within 10 working days. The AI captures records-request as a structured intake field (date, owner ID, records requested, statutory deadline) so your team can fulfill within the legal window. PII / personnel records / other-owners' delinquency are still protected by identity-non-confirmation (rule 21) — the AI doesn't auto-disclose.
If you manage 3+ separate associations (each with its own legal entity, board, bylaws, fiscal year), you currently need one subscription per association. Consolidated multi-association dashboard is on the roadmap. Today: 5 associations = 5 subscriptions × $107 = $535/mo. Email hello@ringdispatch.com if multi-association would tip your decision.
14-day mailed notice for special assessments, 48-hour posted notice for regular board meetings, 14-day notice for budget-adoption meetings — the AI's calendar surface captures notice-out dates + flags upcoming notice requirements on your dashboard.
Each association has its own rules. The AI quotes accurately from each association's knowledge base, never invents a rule, defers to the property manager when a rule is ambiguous. Florida statute applies on top of your bylaws + declaration.
Unit-owner caller asks about another owner's payment status, delinquency, or unit access? AI politely declines + takes a message for the manager. Identity + record-status non-confirmation by default.
“You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.”
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most HOA + condo association management start on Professional for multi-staff routing.
See pricing →Yes. Every estoppel request captured by the AI is date-stamped + routed urgency=urgent so the 10-business-day clock per §718.116(8) starts on your dashboard the moment the caller asks. The fee ($250 / $400-if-delinquent) is quoted on the call if listed in your knowledge base. Personal-liability exposure: this is THE statutory hot-button for FL condo managers and we've built the workflow specifically around it.
No. Open-meeting law (§718.112(2)(c)) is preserved at the system-prompt level: the AI politely deflects board-meeting deliberations, executive-session topics, attorney-client communications, and pre-meeting strategy to a callback from the board secretary. Owners' right to ATTEND open meetings + speak on agenda items is acknowledged + the AI surfaces the meeting calendar accurately.
5 subscriptions × $107/mo Starter = $535/mo, no consolidated dashboard. Honest: this is wrong for multi-association managers. Multi-association support (one account, multiple associations, separate phone lines per association) is on the roadmap. Email hello@ringdispatch.com with your association count + per-association call volume; we'll explore a custom multi-association tier with you.
Yes. Significant Spanish-first elder population in Hillsborough, Pinellas, Miami-Dade, Broward. Per-caller-language voice routing means Spanish-speaking residents hear Spanish from call one. Pick Mexican Eduardo or Argentinian Valeria as your per-language voice in Settings; Cuban Spanish specifically is honestly not yet available (Lourdes's audit, Round 8 — we're sourcing).
Different from a plumber's emergency. Set up emergency keywords ("water through ceiling", "fire alarm", "elevator stopped", "smell gas") that page the on-call maintenance lead + the property manager. We don't yet ship a condo-specific emergency template; configure these keywords in your knowledge base per association. Real condo-template work is on the roadmap.
Pick your HOA management services, hours, and voice. Your AI is answering test calls inside 10 minutes.
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