“Thanks for calling. Are you in labor right now, calling about prenatal or postpartum care, or about a consultation?”
Built for the calls midwives + doulas + birth centers actually get
Labor-call triage 24/7 (safety.ts rule 11b)
"My water broke," timing contractions, decreased fetal movement (>2hr), preeclampsia symptoms (severe headache + vision changes + epigastric pain), HELLP signs, heavy bleeding, preterm labor (<37 weeks), postpartum hemorrhage — all trigger immediate 911 + midwife page. The AI does NOT minimize even when the caller herself sounds calm. Black-callers + Black-led midwifery: the safety net of fast triage matters more than for any other demographic.
Doula vs midwife scope distinction preserved
Doulas don't catch babies, don't give meds, don't perform clinical assessment — they provide labor support + advocacy. Midwives (CPM, CNM scopes vary by state) have clinical scope including catching, suturing, prescribing within state-specific authority. The AI never collapses the two; intake captures which role the caller is calling about + routes to the right team member.
Dignity-first Medicaid + sliding-scale intake
Many birth-center clients use Medicaid (state expansion + emergency Medicaid for undocumented immigrant clients) or sliding-scale (uninsured / underinsured). The AI surfaces these options proactively (not as a stigmatized checkbox) — "we accept Medicaid + offer sliding scale + grant-funded slots; tell me what works for your family."
State-specific midwifery legal framework
Midwifery scope varies wildly by state: GA + AL + KY are CPM-restrictive (no statutory license); CA + WA + OR + AZ + NM have full CPM licensure; CNM has a different scope. Your state's framework is encoded in your knowledge base; the AI quotes accurately about what you can / can't do for a caller in your state.
How it works for midwives + doulas + birth centers
Postpartum-mood crisis routing (PPD + PPP)
Postpartum depression with self-harm risk, postpartum psychosis with command hallucinations or psychotic features — both trigger 911 + 988 (women's behavioral health) + Postpartum Support International 1-800-944-4773 + clinician page per safety.ts rule 12. Real-world: the AI catches this from "I haven't slept in 4 days, I can't stop crying, I keep having thoughts about hurting the baby" — most missed PPP presentations.
Hospital-transfer protocol
Out-of-hospital midwifery + birth-center transfers happen ~10-15% of low-risk births. Captures transfer reason, hospital destination, current vital signs + EFW, gravida/para. Communicates with the receiving hospital via your established channels.
AAE voice (Jessica Cashay) for Black-led collectives
Round 4-shipped: AAE-native voice is available for Black-led birth collectives. Per-caller-language routing means Spanish-speaking clients hear Spanish, English-speaking clients hear your default (Jessica Cashay if that's your pick), all from call one.
Your dashboard
Here's what you wake up to.
Latest call · 9 min ago
$389
Maria Hernandez · Emergency leak repair
Tomorrow · 9:00 AM· 412 Oak St· with Carlos
“You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.”
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most midwives + doulas + birth centers start on Professional for multi-staff routing.
Yes. Per safety.ts rule 11b, labor calls trigger immediate 911 + midwife on-call paging, with a real-time triage script: water-broken status, contraction timing (frequency / duration / intensity), bleeding (light spotting vs heavy), decreased fetal movement, preeclampsia symptoms. Bypasses all after-hours rules. Critical: never "we'll call you back" for active labor.
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Black maternal mortality awareness — is this real or marketing?
Real. Safety rule 11b explicitly notes the CDC 2.6x disparity and instructs the AI to flag preeclampsia / HELLP / PPH symptoms without minimizing even when the caller sounds calm. The AAE voice (Jessica Cashay) is real and available for Black-led collectives. We've audited this with Black birth workers specifically (persona audit Round 10, Aisha Thompson). Honest gap: we don't yet have GA-CPM-restrictive-state-specific intake templates pre-built — you encode your state's framework in your knowledge base.
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Doula vs midwife scope — distinguished?
Yes. The AI never tells a caller a doula can "catch the baby" or that a doula can give medication. Intake captures which role the caller is asking about (doula-only labor support, midwife clinical care, both) + routes to the right team member with the right scope.
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Medicaid + sliding-scale intake without stigma?
Yes. Surfaced proactively: "we accept [your state Medicaid program] + offer sliding scale + grant-funded slots; tell me what works for your family." Not buried under "insurance carrier — please specify." The dignity-first framing matters.
Yes. PPD with self-harm risk triggers 988 + Postpartum Support International (1-800-944-4773) + clinician page. PPP (postpartum psychosis) — command hallucinations, paranoia, agitation, "I can't stop having thoughts about hurting the baby" — triggers 911 immediately. Both bypass after-hours rules. This is one of the highest-stakes intakes you'll receive.
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