“Thanks for calling The Crow's Foot — are you a booking agent advancing a show, a ticket buyer with a question, calling about accessibility for an upcoming show, or something else? If there's a medical emergency happening right now, please call 911 and have someone find venue staff.”
Built for the calls music venues + indie venues + concert halls + nightclubs actually get
Astroworld 2021 + Pulse 2016 + Las Vegas Route 91 2017 + Bataclan 2015 + concert-crush deaths are the live-venue mass-casualty template. Safety.ts rule 11 routes general medical emergencies but R20 extends explicitly for live-venue scenarios: crowd-crush ('they just stopped breathing in the pit', 'people are getting trampled near the barricade'), stage-dive spinal injury (potential C-spine immobilization required, NEVER move), barricade-crush (lateral compression asphyxia), mid-show 'stop the show' panic-word (suppresses ticket-buyer location-disclosure for 4-hour rolling lockdown like rule 11e R15 worker-at-business-mid-raid). Pages venue manager + on-site EMT regardless of after-hours rules.
ADA Title III live-event accessibility intake
ADA Title III (28 CFR Part 36) requires accessible viewing, ASL interpretation upon request, sensory-friendly accommodation. The AI captures: caller's specific accommodation need (wheelchair accessible viewing + companion seating, ASL interpreter request with show date / band / signing styles, sensory-friendly mosh-pit-free zone, low-light + low-strobe + low-fog for photosensitive epilepsy, mobility-accessible bathroom availability, service-animal accommodation per rule 21), advance-notice timing (ADA effective request must be reasonable — typically 7-14 days for ASL interpreters), ADA-coordinator contact for follow-up. Pages your ADA coordinator + interpreter-booking-coordinator.
Touring bands + their booking agents (Pitchfork-tier indie rock) call to: advance show details (Tuesday call for Saturday show — deli rider, hospitality rider, stage-plot, in-ear-monitor / guitar-tech + backline confirmation, sound-check time, load-in window, parking + bus-permit, hotel block, settlement-prep), report touring cancellations (tour-bus breakdown, band-member illness, post-pandemic instability — Phoebe Bridgers' tour bus broke down at 10am, can't make Allston Saturday). The AI captures advance fields structured + pages booking + production crew. Captures cancellation with refund-policy context per business_notes.
ASCAP + BMI + SESAC + Global Music Rights music-licensing posture
Live venues are music-licensing obligated under 17 USC §110 + ASCAP / BMI / SESAC / Global Music Rights performance-rights royalties. The AI never improvises on license-validity attestations (rule 21b extension); affirms only owner-documented licenses + expiration. Inspector / PRO-rep calls captured + routed to compliance officer with formal-verification callback flow.
NIVA + Save Our Stages + SVOG grant-applicant context (post-pandemic touring instability)
National Independent Venue Association (NIVA) + Shuttered Venue Operators Grant (SVOG) + state-level live-venue support grants are post-2020 funding lifelines. The AI captures NIVA-membership + SVOG-applicant status + grant-paperwork-coordination calls. Routes to your accountant + venue-attorney for substantive grant questions (never advises on grant-eligibility — UPL + grant-misrepresentation risk).
How it works for music venues + indie venues + concert halls + nightclubs
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most music venues + indie venues + concert halls + nightclubs start on Professional for multi-staff routing.
FAQ for music venues + indie venues + concert halls + nightclubs
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Mosh-pit crowd-crush emergency at 1am — does the AI route correctly?
Yes. Safety.ts rule 11 R20 extension: crowd-crush + stage-dive + barricade-crush + mid-show stop-the-show panic-word handled. 911 + venue manager + on-site EMT paged regardless of after-hours rules. C-spine immobilization guidance for stage-dive spinal injury (NEVER move the person). 4-hour rolling location-suppression lockdown if mid-show panic-word fires.
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Deaf attendee requesting ASL interpretation for Friday's show — does the AI handle?
Yes. ADA Title III intake: captures show date + band + signing-style preference (deaf-pop / interpreting-musical / Deaf-performer accommodation) + advance-notice timing (7-14 days reasonable). Pages your ADA coordinator + interpreter-booking-coordinator. RID interpreter credentials verified from business_notes per rule 21b R18 extension.
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Alt-right callers doxxing my queer-owned venue post-Pride Month — what does the AI do?
Safety.ts rule 11m R18 symmetric + rule 21d caller-blocklist layered. Shortened harassing-call cutoffs + single-digest delivery (you don't see 20 verbatim transcripts, you see one summary) + auto-flag anti-LGBTQ+ surge patterns. Known harassers go on blocklist.
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Phoebe Bridgers' tour bus broke down — band's not making Saturday — how does AI handle cancellation?
Touring-cancellation flow: captures band + agent + cancellation reason + replacement-show interest + refund-policy context per business_notes. Pages venue manager + production crew for damage-control + ticket-buyer communications. Post-pandemic touring instability is real — the AI doesn't moralize.
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ASCAP / BMI / SESAC inspector calling about licensing?
Routed urgently. AI never improvises on license-validity (rule 21b R20 ND-equivalent posture). Only affirms owner-documented licenses + expiration. Inspector calls get formal-verification callback flow.
Set up your AI receptionist in 5 minutes
Pick your music venue services, hours, and voice. Your AI is answering test calls inside 10 minutes.