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For naturopathic doctors + integrative oncology + functional medicine

AI Receptionist for Naturopathic Doctors + Integrative Oncology

AANP-certified Naturopathic Doctors (NDs, Bastyr + Sonoran University + NUNM + Boucher), integrative oncology supporting active-cancer + survivor patients alongside conventional oncology (MSK Integrative, MD Anderson Integrative, SCCA-equivalents), functional-medicine + Doctors of Oriental Medicine (DOM) + Licensed Acupuncturists (L.Ac) + NCCAOM-credentialed practitioners. Distinct from /for/chiropractors (R14). Chemo-cycle aware intake, Tuskegee + HeLa + Mississippi Appendectomies Black-medical-mistrust trauma-informed posture, FDA cGMP / FTC §5 / state-medical-board hostile-MD-complaint protection.

What your callers hear

Thanks for calling Dr. Tanaka-Brooks Integrative Medicine. Are you a current patient, calling about chemo-cycle coordination, palliative care, or looking to schedule a new-patient consult?

Built for the calls naturopathic doctors + integrative oncology + functional medicine actually get

Active-treatment + chemo-cycle aware intake

The AI captures: oncologist of record (MSK Integrative, MD Anderson Integrative, SCCA, community oncologist, your own referral network), current chemo regimen + biologic + radiation schedule, cycle day + ANC/platelet status if caller volunteers, port-access vs peripheral, neutropenia precautions, infection-risk flags. NEVER advises on chemo-botanical interactions (G6PD + high-dose IV-C, St. John's wort + tamoxifen, curcumin + irinotecan, dong quai + tamoxifen, astragalus + immunotherapy) — these are flagged for your in-clinic review per WA HEAL Act RCW 18.36A scope + state-specific ND-scope statutes.

Tuskegee + HeLa + Mississippi Appendectomies + IHS-sterilization + Japanese-internment medical-experimentation Black + Indigenous + Asian-American mistrust posture

Safety.ts rule 11h R20 extension explicitly names: Tuskegee USPHS Syphilis Study (1932-72), Henrietta Lacks / HeLa cell-line Johns Hopkins, Mississippi Appendectomies + Relf v. Weinberger forced-sterilization survivors, IHS forced-sterilization survivors (1960s-1970s), Japanese-American WWII medical-experimentation-in-internment-camps, Chinese Exclusion Act-era medical denial, Puerto Rican women coerced-contraceptive-trial survivors. The AI does NOT minimize, does NOT 'reassure away' historical mistrust, captures verbatim what the caller volunteers, routes to clinician with trauma-informed framing. Critical for Black + Indigenous + Asian-American cancer-patient + reproductive-health-care intake — patients choosing complementary care BECAUSE of medical-system mistrust deserve the AI to know why.

FDA cGMP + FTC §5 + state-medical-board anti-ND hostile-MD-complaint protection

Safety.ts rule 21a R20 extension: FDA cGMP / 21 CFR 1271 inspector cold-calls without appointment + FTC §5 deceptive-health-claims sweeps + state-medical-board complaints filed by hostile MDs + state-AG anti-quack investigations against AANP NDs / DOMs / L.Ac / integrative-medicine routed to written-channel-only with verbatim-quote capture for owner's counsel. AI never improvises on FDA / FTC / state-board credential attestations. Same posture as hostile-state-AG against gender-affirming care + Indigenous traditional medicine.

Anti-naturopath / anti-integrative-medicine harassment (rule 11m R20 extension)

Hostile-MD callers attacking ND practice ('you're a quack', 'you're killing cancer patients', 'real doctors think you're a fraud', 'snake-oil salesman') get the AI's symmetric religious-harassment posture (R18 broadened to identity + medical-tradition harassment). AI does not engage on legitimacy-of-medicine debate, takes message verbatim, ends call after one warning, flags for owner's medical-board defense file.

TCM + L.Ac + NCCAOM coordination + Chinese-herbal pharmacy referral

Licensed acupuncturist (L.Ac) coordination, granular-herb pharmacy referrals (Mayway, Crane Herb, Spring Wind), moxibustion + cupping during chemo coordination, NCCAOM credential verification (rule 21b R20 — NCCAOM Diplomate of Oriental Medicine / Acupuncture credentials affirmed from business_notes verbatim, never improvised). TCM-herb–chemotherapy interaction screening flagged for in-clinic review. NCCAOM diplomate + state L.Ac license verification per state.

Hospice + palliative goals-of-care coordination (replicates /for/neurology R19)

Late-stage cancer + chronic-illness patients + families need palliative-care coordination: advance-directive intake, POLST capture, MOLST coordination (NY/MA/WA), hospice-handoff paging, family-meeting scheduling, integrative-onc deactivation discussions (when to stop alternative-treatment alongside hospice). The AI captures the family's goals-of-care inquiry + routes to your palliative-care + hospice team. NEVER advises on opioid-rotation or medication-discontinuation by phone.

Reproductive-cancer-care fleeing hostile-states (post-Dobbs + Alabama IVF context)

Reproductive-cancer patients (cervical / ovarian / uterine / breast / endometrial) fleeing post-Dobbs states (Texas / OK / AL / MS) for fertility-preservation + abortion-related-medical care + post-Alabama-IVF-personhood embryo decisions get rule 11l (criminalized-care abetting-liability) routing: jurisdictionally-protected referrals (M+A Hotline 1-833-246-2632, Repro Legal Helpline 1-844-868-2812, Center for Reproductive Rights). NEVER discusses cross-state abortion / fertility / embryo decisions on the phone.

How it works for naturopathic doctors + integrative oncology + functional medicine

  • Chemo-cycle-aware structured intake

    Oncologist + chemo regimen + cycle day + ANC/platelet + port access + neutropenia precautions captured. Botanical-chemo interaction flagged for in-clinic review.

  • Tuskegee + HeLa + medical-experimentation trauma posture (rule 11h R20)

    Black + Indigenous + Asian-American + Latino medical-experimentation history named verbatim. Trauma-informed; no minimization; no 'reassure-away'.

  • FDA + FTC + state-medical-board hostile-MD protection (rule 21a + 11m R20)

    Hostile MD-complaint + FDA cGMP + FTC §5 + state-AG anti-quack fishing routed written-channel-only with verbatim-capture for counsel.

  • L.Ac + NCCAOM + TCM coordination + palliative cross-link

    TCM herbalist + acupuncturist coordination. NCCAOM credentials verbatim from business_notes. Hospice + palliative POLST pattern from /for/neurology R19.

Your dashboard

Here's what you wake up to.

Latest call · 9 min ago
$389
Maria Hernandez · Emergency leak repair
Tomorrow · 9:00 AM· 412 Oak St· with Carlos
You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.

Next up

  • Tomorrow · 9:00 AM
    Maria Hernandez
    Emergency leak repair
    $389
  • Sat · 11:00 AM
    Priya Singh
    Balayage + cut · Jess
    $245
  • Tue · 9:00 AM
    Aiden Robinson-Park
    New-patient cleaning · Dr. Park
    $180
Calls
23
Bookings
8
Booked
$2.7k

From $107/mo (billed annually). No contract. Cancel anytime.

$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most naturopathic doctors + integrative oncology + functional medicine start on Professional for multi-staff routing.

See pricing →

FAQ for naturopathic doctors + integrative oncology + functional medicine

Will the AI quote chemo-botanical interactions over the phone?

No. The AI never advises on chemo-botanical interactions (G6PD + IV-C, St. John's wort + tamoxifen, curcumin + irinotecan, dong quai + tamoxifen, astragalus + immunotherapy). These are captured + flagged for your in-clinic review per WA HEAL Act + state-specific ND-scope statutes.

Black + Indigenous cancer patients distrustful of conventional medicine — does the AI handle with care?

Yes. Safety.ts rule 11h R20 extension explicitly names Tuskegee USPHS Syphilis Study (1932-72), Henrietta Lacks / HeLa, Mississippi Appendectomies, Relf v. Weinberger, IHS forced-sterilization, Japanese-American WWII medical-experimentation. The AI does NOT minimize, does NOT 'reassure away'. Captures verbatim with trauma-informed framing.

Hostile MD calling to complain about my practice / FDA cGMP cold-call / state-medical-board fishing?

Safety.ts rule 21a + 11m R20 extension: routed written-channel-only with verbatim-quote capture for owner's counsel. AI never improvises on FDA / FTC / state-board credential attestations. Anti-quack harassment ('you're killing cancer patients', 'snake-oil') gets symmetric religious-harassment posture — message-only, end-after-warning, flag for defense file.

L.Ac + NCCAOM credentials — does the AI verify?

Yes. Rule 21b R20 extension: NCCAOM Diplomate of Oriental Medicine / Acupuncture credentials + state L.Ac license affirmed verbatim from business_notes. Never improvised. Same INVERSE-of-attorney-privilege posture as InterNACHI inspectors — patients need confidence in your team's credentials.

Post-Dobbs reproductive-cancer patient fleeing Texas / Alabama IVF ruling — does the AI handle?

Yes. Safety.ts rule 11l (criminalized-care abetting-liability) routes cross-state fertility / abortion-related-medical-care inquiries to jurisdictionally-protected resources (M+A Hotline 1-833-246-2632, Repro Legal Helpline 1-844-868-2812, Center for Reproductive Rights, RESOLVE). Never discusses cross-state care decisions on the phone. Captures inquiry + routes to your reproductive-rights legal counsel.

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