“Stancu Recycling — what do you have? Tell me what it is and how much and I'll give you a starting price. Bring your ID when you come down.”
Built for the calls scrap metal yards + auto recyclers + e-waste actually get
PART Act + state catalytic-converter laws — refusal guardrail
Federal Preventing Auto Recycling Theft (PART) Act of 2023 + state laws (CA BPC 21610, IL 625 ILCS 5/5-401.3, NY GBL §69-aa, OR ORS 165.118, many more) require proof-of-vehicle-ownership for catalytic converters + ID + 30-day holding-period. The AI is system-prompted (rule 21e) to refuse to quote or take cats without provenance + ID. Same posture for copper rail / utility-pole bonding / overhead-line conductor (federal felony), bronze grave markers / cemetery vases (state felony), HVAC condenser coils still attached, backflow preventers, manhole covers. Protects you from federal + state criminal liability while the call is still in progress.
Copper at LME today, #1 vs #2 sorted, insulated wire yield, brass yellow vs red, aluminum cast vs extruded vs cans, lead-acid battery $/lb, steel HMS-1&2 — list your daily price sheet (one tap on the dashboard from your morning LME check). The AI quotes the current $/lb for any caller, captures their estimated weight, and books a drive-on slot or drop-off window. Wife and family don't have to override the AI on every call.
ID-required workflow — every sale, no exceptions
State precious-metal-dealer + scrap-metal-dealer laws require valid government ID + thumb print + 'sale record' for every transaction in most states. The AI tells every caller up front: 'We need to see your ID when you come down — please bring a driver's license, state ID, or passport.' Recidivist refusal patterns ('I don't have ID, can I sell anyway?') flag the call for owner review.
Family-business multi-decision-maker workflow
Wife, sister-in-law, three sons, nephew all take calls. The AI handles 'wait, let me get my brother' patterns gracefully via rule 28 (mid-call continuation). Delegate-account access lets multiple family members log into the dashboard with separate audit logs. No 'owner-only' lockouts.
Romani-speaking customers + Roma-owned business friendly
Romani (Vlax / Romanichal / Sinte dialects, ~1M US speakers) is NOT supported by our voice synthesis provider today — Romani-first elders calling will get English fallback. We disclose this honestly on /languages. Spanish (yard help), Romanian (some Roma communities), and English all supported. No 'gypsy' stereotype copy anywhere on the site; voice library reviewed for working-class diversity (Roma-owner audit in progress).
How it works for scrap metal yards + auto recyclers + e-waste
Daily commodity price sheet
One-tap dashboard input each morning — copper #1 / #2 / insulated wire, brass yellow / red, aluminum cans / cast / extruded, lead-acid battery, steel HMS-1&2, stainless 304 / 316, e-scrap. The AI quotes the current $/lb to every caller.
PART Act + state-law refusal scripts
Catalytic converters without proof-of-vehicle-ownership: REFUSE. Copper rail / utility bonding / overhead-line: REFUSE + flag. Bronze grave markers: REFUSE + flag. AC condenser coils still attached: REFUSE + flag. Manhole covers: REFUSE + flag. Safe response captures the call as a possible-stolen-property flag for owner review (rule 21e).
Drive-on + drop-off scheduling
Scale-platform drive-on slots (2-ton-and-up loads), pedestrian-scale drop-off (5-gallon-bucket loads), commercial pickup (10-yard roll-off container delivery + pickup). Each captures weight estimate + commodity type + ID + source documentation.
Multi-family-member delegate access
Wife, sister-in-law, sons, nephew all get delegate dashboard logins. Each action is audit-logged. No 'owner-only' authentication lockouts — fits how Roma + family-business scrap yards actually operate.
Your dashboard
Here's what you wake up to.
Latest call · 9 min ago
$389
Maria Hernandez · Emergency leak repair
Tomorrow · 9:00 AM· 412 Oak St· with Carlos
“You're booked, Maria — Carlos will be there tomorrow at 9 with parts for a copper pinhole leak.”
From $107/mo (billed annually). No contract. Cancel anytime.
$129/mo if you go month-to-month. Three plans (Starter / Professional / Enterprise), voice cloning included with any active plan, BYO phone number. Most scrap metal yards + auto recyclers + e-waste start on Professional for multi-staff routing.
FAQ for scrap metal yards + auto recyclers + e-waste
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Will the AI accidentally agree to buy a stolen catalytic converter?
No. The AI is system-prompted (safety.ts rule 21e) to refuse to quote or take in any catalytic converter without proof-of-vehicle-ownership matching the cat's source vehicle. Same posture for copper rail (federal felony), bronze grave markers (state felony), HVAC coils still attached, and other commercial-property theft signals. Protects you from PART Act + state-law criminal liability while the call is still in progress.
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Can the AI quote $/lb for copper when LME changes daily?
Yes — one-tap dashboard input each morning sets the day's price sheet. The AI quotes copper #1 / #2 / insulated wire / brass yellow / red / aluminum cans / cast / extruded / lead-acid battery / steel HMS-1&2 / stainless 304 / 316 / e-scrap. Family doesn't have to override every call.
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Multiple family members on the office line — does the AI handle hand-offs?
Yes. 'Hold on, let me get my brother' patterns are handled gracefully via mid-call continuation (rule 28). Delegate-account access lets your wife, sister-in-law, sons, and nephew all log in with separate audit logs — no 'owner-only' lockouts.
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Romani-speaking elder customers — does the AI handle Romani?
Not today. Our voice synthesis provider does not yet support Romani (Vlax / Romanichal / Sinte dialects). Romani-first elders calling will get English fallback. We disclose this honestly on /languages. Spanish (yard help) and Romanian (some Roma communities) ARE supported. If Romani voice is your biggest community ask, email hello@ringdispatch.com — we track the carrier ETA.
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Will the AI demand ID + provenance from every caller?
Yes — the AI tells every caller up front that valid government ID + source documentation is required at the scale. State precious-metal-dealer + scrap-metal-dealer laws require this in nearly every US state. Recidivist refusal patterns ('I don't have ID, can I sell anyway?') flag the call for owner review.
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