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RingDispatch

About RingDispatch

We build the AI phone receptionist for small service businesses — plumbers, dental practices, salons, locksmiths, auto repair, law firms, cleaning services. Honest tech, no contract, your phone number stays yours.

What we do

RingDispatch answers your inbound business calls instantly with a natural AI voice in 32 languages, books appointments straight to your calendar, and texts confirmation to the caller before they hang up. Every call gets a transcript on your dashboard. Every booking comes with caller name, phone, service requested, and any photos they sent via MMS.

We exist because voicemail loses 60-80% of inbound callers, human answering services run $250-$1,725/month and answer slower than an AI does, and the AI receptionist software that already exists is either built for engineers (Vapi, Retell — you assemble it yourself) or charges Vapi-class prices for a half-baked product. We're neither.

What we believe

  • Your phone number is yours. Every customer brings their own business number under their own carrier account. Cancel us tomorrow, keep your number forever.
  • No contract, cancel anytime.If we don't earn the renewal, we don't deserve it. One-click cancel from your dashboard.
  • Honest pricing.Three plans on the pricing page, no "contact sales", no hidden fees. Annual billing saves ~17%; monthly costs more but stays month-to-month.
  • The AI tells callers it's an AI. California, Colorado, Utah, and others mandate AI disclosure on every call. We don't pretend; the AI introduces itself plainly. Customers prefer this once they see it work.
  • Compliance is real, not a sticker. HIPAA mode ships a BAA on request, 6-year retention, and per-call recording consent. Not a checkbox.
  • The bill cannot explode.Per-call cost ceiling on every tier. A stuck loop or a bad actor can't mint a $200 surprise.

The tech stack we run on

Honest list of who actually powers what so you can audit our sub-processor chain:

  • AI model provider — the LLM that handles intake, routing, scope, and the conversation itself. Current top-tier model family; we upgrade as new models ship.
  • Voice synthesis engine — natural accents in 32 languages, mid-call language switching, voice cloning.
  • Voice carrier — telephony. Your phone number, your account, your bill — we just route the calls through it.
  • Stripe — payments. PCI-compliant, no card data ever touches our servers.
  • Fly.io — hosting. iad-region machines, edge- cached static assets, SQLite + better-sqlite3 for the owner-facing dashboard data.
  • Resend — transactional email (booking summaries, daily digests, payment-failure notices).
  • Sentry — error monitoring. Anonymized client + server errors so we catch issues before customers report them.

Where we are

Public website at ringdispatch.com. Status + uptime at ringdispatch.com/status. Security policy at ringdispatch.com/security.

Customer support: hello@ringdispatch.com. Security reports: security@ringdispatch.com.