Corporate-lunch inquiries at 10am, wedding-tasting calls during prep, holiday-party bookings six weeks out — every call answered in 0.4 seconds, qualified by guest count and budget, booked with the right per-head pricing.
“Thanks for calling Hearth & Vine Catering — were you calling about a corporate event, wedding, or another celebration?”
Built for the calls caterers actually get
Event inquiries surge before holidays and lose to voicemail
Six weeks before Christmas. Six weeks before a wedding. Six weeks before a corporate retreat. Every caller wants to lock in dates before competitors do. RingDispatch answers in 0.4 seconds, qualifies their event, books the tasting — and your kitchen team's calendar fills with qualified leads, not voicemail games.
Per-head + service-style quoting takes hours via email
Customer wants 'a wedding for 150 in October, family-style buffet, with stations.' The AI quotes the right per-head price for that combo on the call — drop-off vs. buffet vs. plated, dietary restrictions accounted for. No 4-day email exchange while the customer calls 3 competitors.
Tasting + consultation slots get overbooked manually
Your kitchen can do 2 tastings/week. Booking them manually means double-bookings, no-shows, last-minute swaps. The AI books per your capacity rules — never overbooks, sends confirmation reminders, releases held slots when deposits aren't paid.
Dietary restriction intake protects your kitchen
A 200-person corporate event with 30 gluten-free guests and 20 vegetarians is a different prep than 200 omnivores. The AI collects dietary breakdowns on the call so your kitchen team plans correctly.
How it works for caterers
Per-head pricing by service style + cuisine
Set your pricing matrix (drop-off $18/head, buffet $32/head, plated $48/head, premium plated $75/head, cuisine modifier for raw-bar or sushi). The AI quotes accurately based on the caller's described event.
Event-type routing (corporate vs. wedding vs. milestone)
Corporate clients get the corporate menu + Net-30 invoice flow. Weddings get the wedding tasting + deposit flow. Milestones get the milestone scheduling. The AI matches and books accordingly.
Tasting capacity respected automatically
Your kitchen can prep 2 tastings/week. The AI books up to that limit, then waitlists. No more 'we accidentally booked 5 tastings for Tuesday' chaos.
Deposit-protected event holds
Calendar holds set during the call. Stripe deposit link goes out via SMS. If deposit isn't paid within your window (typically 7 days), the hold releases automatically. Your kitchen's calendar stays clean of zombie bookings.
From $129/mo. No contract. Cancel anytime.
Three plans (Starter / Professional / Enterprise), HIPAA add-on available, voice cloning available, BYO phone number. Most caterers start on Professional for multi-staff routing.
Yes — list your pricing matrix in onboard (drop-off rate, buffet rate, plated rate, cuisine modifiers). The AI asks the caller about the event (guest count, service style, cuisine preference, dietary needs) and quotes the per-head price accurately on the call.
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Will it route corporate inquiries differently than weddings?
Yes — corporate clients get the corporate menu, Net-30 invoicing, and weekday-event scheduling. Weddings get the tasting + deposit + Saturday scheduling flow. Milestone events get the milestone scheduling. Each event type has its own templated flow.
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Can it limit tasting bookings to my kitchen's capacity?
Yes. Set your weekly tasting capacity (e.g. 2/week). The AI books up to that limit and waitlists the rest. Your kitchen team never gets surprised with 5 simultaneous tasting preps.
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Will it collect dietary-restriction details on the call?
Yes. The AI asks the caller about dietary needs (gluten-free %, vegetarian %, vegan %, allergies) and the data lands in the booking row. Your kitchen team plans correctly from the first conversation, not three days before the event.
Set up your AI receptionist in 5 minutes
Pick your catering services, hours, and voice. Your AI is answering test calls inside 10 minutes.