For therapists
A new client building courage to call. An existing client navigating a crisis. An insurance question that needs a calm answer. Every call handled in 0.4 seconds, HIPAA-aware, with the warmth of a human and the availability of an always-on assistant.
What your callers hear
“Thanks for calling Northside Therapy — I'm here to help you find the right therapist. Could you share a bit about what you're looking for?”
A new client built up courage to dial. They get voicemail. The courage drains. They don't call back. RingDispatch answers warmly in 0.4 seconds — captures their information, gives them context on your practice, books the consultation while their courage holds.
'Do you take Cigna?' 'What's your sliding scale?' 'Are you in-network?' These are gates to booking. The AI knows your accepted insurers, your private-pay rates, your sliding-scale criteria — and answers without bouncing the call.
CBT vs. EMDR vs. somatic vs. couples therapy. Anxiety vs. trauma vs. ADHD vs. relationship. The AI asks what the caller is seeking, what they've tried, and books with the right specialist in your group practice.
A caller in active crisis needs a human, not an AI. The AI is trained to recognize crisis language (suicidal ideation, severe distress) and route immediately to 988 (Suicide and Crisis Lifeline) plus optionally page your on-call clinician. No automated triage that misses the gravity of the moment.
Toggle HIPAA mode on the Professional plan. The AI takes minimal PHI on the call (name, callback number, general topic) and books the consultation. Detailed health history is collected via your secure portal post-booking, not over an unsecured phone.
Sarah handles anxiety + CBT. Marcus does EMDR for trauma. David specializes in couples therapy. The AI matches the caller's stated needs to the right therapist's modality and books accordingly.
Set your accepted insurers, your private-pay rate, and your sliding-scale criteria (e.g. income-based reductions for low-income clients). The AI answers insurance questions on the call without dropping the lead to your billing line.
AI trained to recognize active-crisis indicators. When detected: immediately gives the 988 Suicide and Crisis Lifeline number, optionally pages your on-call clinician, and captures the callback information. No 'book a consultation 3 weeks out' for someone in active crisis.
Three plans (Starter / Professional / Enterprise), HIPAA add-on available, voice cloning available, BYO phone number. Most therapists start on Professional for multi-staff routing.
See pricing →Yes — toggle HIPAA mode on the Professional plan. The AI takes minimal PHI on the call (name, callback, general reason) and routes detailed health-history collection to your secure intake portal. We sign a Business Associate Agreement (BAA) addendum on the Professional plan.
Yes — list each therapist's modalities and specialties (Sarah: CBT for anxiety, Marcus: EMDR for trauma, David: Gottman-method couples therapy). The AI asks the caller about their needs and books with the matched therapist. Right-fit matches improve retention.
The AI is trained to recognize active-crisis language (suicidal ideation, severe distress). When detected: provides the 988 Suicide and Crisis Lifeline number immediately, optionally pages your on-call clinician via SMS, and captures the callback info. We never let a crisis call get scheduled like a routine consultation.
Yes. List your accepted insurers + your private-pay rate + your sliding-scale criteria (income-based reductions, hardship reductions). The AI answers without bouncing the caller to your billing line. Less friction for cost-sensitive clients to book.
Pick your therapy services, hours, and voice. Your AI is answering test calls inside 10 minutes.
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